PRisMA stands for Psychosocial Risk Assessment and Management at the Workplace. It is a structured framework introduced by DOSH Malaysia in 2024 to help employers identify, assess and manage workplace psychosocial risk factors that may affect employees’ mental health and wellbeing.
Psychosocial risks at work are a growing concern globally and a clear focus of Malaysia’s occupational safety and health framework.
In Malaysia, the picture is reinforced by law, under the latest Occupational Safety & Health Act, 1994. OSHA 1994, Section 18B call for employers to assess and control psychosocial risks, with fines of up to RM 500,000 for non-compliance.
When psychosocial risks are managed properly, the benefits extend across the whole organisation. Employees experience better wellbeing, morale and job satisfaction, which translates into higher productivity, stronger engagement, and reduced absenteeism, and reduced turnover. Over time, this builds a more inclusive, resilient workplace culture and improves audit readiness with DOSH.
Appointing a DOSH-certified Psychosocial Trained Person (PTP) is how an employer turns a statutory duty into a properly run programme.
On behalf of the employer, the PTP plans and runs the full PRisMA cycle. This includes scoping the assessment by work unit, administering the LEO26 employee questionnaire and the EPC23 employer practice checklist, analysing the responses, and translating the data into clear, prioritised psychosocial risk levels. The PTP ensures the process is methodologically sound, confidential and aligned with the DOSH 2024 guidelines and ISO 45003:2021.
Action planning, advisory and ongoing support
Beyond the assessment, the PTP drafts the Psychosocial Risk Management Plan of Actions (PRiMA), recommends practical interventions across the seven control themes, and advises leadership on prioritisation and feasibility. They also support awareness training for managers and staff, maintain confidential records for audit and review, and lead the annual or change-driven reassessment so controls remain effective over time.
1. Send us your Organisation Chart so that we understand your organisation management structure.
2. Provide total number of employees in your organisation.
3. Provide the information here and we will provide a PRiSMA Risk Assessment quotation within 24 hours!
Yes. Under Section 18B of the Occupational Safety and Health Act 1994, employers must assess and control psychosocial risks at the workplace. Non-compliance can carry fines of up to RM500,000.
It’s a blanket obligation. Section 18B applies to all employers in Malaysia, not just specific sectors or company sizes.
No. PRisMA assesses work design and organisational risk factors. It does not diagnose individuals or their mental health conditions.
A DOSH-certified Psychosocial Trained Person (PTP), appointed on the employer’s behalf, runs the full PRisMA cycle.
The PTP scopes the assessment by work unit, administers the LEO26 employee questionnaire and EPC23 employer practice checklist, analyses the responses, and translates the data into clear, prioritised psychosocial risk levels. The process is methodologically sound, confidential, and aligned with DOSH’s 2024 guidelines and ISO 45003:2021.
The PTP drafts a Psychosocial Risk Management Plan of Actions (PRiMA), recommends interventions across seven control themes, advises leadership on prioritisation and feasibility, supports awareness training for managers and staff, and maintains confidential records for audit purposes.
Every 2 years for low-risk workplaces, and annually for high-risk workplaces, or sooner if there’s a significant organisational change (restructuring, major incident, change in work design) that could affect psychosocial risk levels.
No. PRisMA is a risk assessment and consultancy service, not a training programme — only training programmes are HRD Corp claimable.
Pricing is quote-based. Send your organisation chart and total employee count through our contact form and we’ll provide a quotation within 24 hours.
CHRA and NRA assess chemical and noise hazards under the USECHH Regulations; PRisMA specifically addresses psychosocial risk (workplace stress, mental health, work design) under Section 18B of the OSH Act.
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